Project Access’ vision is to achieve enhanced patient experiences and outcomes by way of improved access to necessary social supports in addition to medical care. For example, studies show that health outcomes are closely associated with factors such as affordable medications, nutritious diets and healthful food choices, transportation to medical appointments and stable housing – all challenges not readily associated with chronic disease management.

The Project Access staff witness daily how these obstacles impede their patients’ plans of care and efforts to improve their health; therefore, a comprehensive community resource directory was created to assist patients. Today, the staff assists patients applying for benefits such as SNAP and the Palm Tran Connection. Also, as medication costs rise, the staff helps source generic substitutes, prescription discount cards and reviews patient assistance programs.